Shipping Policy
Shipping Information
We’re committed to delivering your order as quickly and smoothly as possible.
Fulfilment Location
Orders are dispatched from our fulfillment warehouse in China.
Processing Time
Orders are typically processed within 1–3 business days.
Estimated Delivery Times
Delivery times are estimates only and may vary:
- Australia: 5–12 business days
- New Zealand: 6–14 business days
- United States: 6–14 business days
- United Kingdom: 6–14 business days
- Europe: 7–16 business days
- Rest of World: 7–20 business days
Tracking
Tracking is included on eligible orders and sent once your order has shipped.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees depending on destination country. These charges are the customer’s responsibility unless stated otherwise.
Delays
Delays may occasionally occur due to customs processing, carrier issues, weather, or peak periods.
Incorrect Addresses
Please ensure your shipping details are correct at checkout. We are not responsible for delays or losses caused by incorrect address details supplied by the customer.
Support
For help with your order or product care: